Frequently Ask Questions

How do I become a new patient?
Becoming a new patient is easy. Simply give us a call to make an appointment. Dr. Barsness is accepting new patients at this time.

What insurance companies are Falls Family Eye Care providers for?
Health Partners, Blue Cross Blue Shield, Anthem,
VSP, Medica, Medicare, WEA, NVA, Eye Med.
Please call for a full list of insurance.
We do not accept Forward Health or BadgerCare at this time.

What are your hours?
Check out our hours on our home page. They are kept up to date on google as well. 

How do I schedule a Visual Efficiency Exam for myself or my child?
The first step is to schedule a routine appointment with Dr. Barsness. She will provide a comprehensive eye exam and discuss the results with you. If she feels you or your child would benefit from Vision Therapy, she will work with you to schedule an appointment for the Visual Efficiency exam. Please feel free to look at our Vision Therapy page for further details.

How do I make an appointment?
Give us a call, text, or shoot us an email,
and we will be happy to schedule an appointment with you.

How far in advance do I need to call for an appointment?
Do you have same day appointments?
We do have same day appointments when the doctors are available. Appointments fill up fast, however, so it is best to call at least week or
two ahead of your desired time.
Please call as soon as possible in the day and we will do our best to get you in. There are some days were we simply do not
have same day appointments, but would be happy to schedule
an appointment for the next available time.
The one exception are medical emergency's.
If you have a medical emergency, we will be
happy to work with you to get you in same-day provided a
Doctor is available and in office.

Do you provide medical emergency appointments?
Yes, we do. We try to be as accommodating as possible when you are dealing with an eye concern. Please give us a call and we will try to work you in the same day if a Doctor is available.
​If your condition is something we are unable to treat we will refer you to a more appropriate Doctor.